Field Services

Mass messaging for field teams

Crew dispatching, job assignments, weather alerts, and shift reminders โ€” built for teams on the move.

45%
Faster dispatch time
25%
Reduction in no-shows
99%
Message delivery rate
10K+
Field teams
Crew dispatch

Dispatch jobs straight to the field

No app, no login, no friction. Send the address, the details, and a tap-to-navigate link โ€” and get a confirmation back the moment your tech is rolling.

  • Auto-fill job details from your dispatch software
  • One-tap GPS links open in any maps app
  • Techs confirm or flag issues with a quick reply
AH

Apex HVAC Dispatch

New job assignment

Delivered
๐Ÿ”ง NEW JOB ยท 2:00 PM โ€” AC repair at 418 Oak St. Customer: J. Rivera (555-0192). Map: maps.app/r4Tq. Reply Y to accept.
12:46 PM
Y โ€” on my way
12:47 PM
Got it. Customer notified you're en route. ๐Ÿ‘
12:47 PM
Use cases

Field communication, simplified

Crew Dispatching

Send job assignments directly to your crews in the field. Include addresses, job details, and customer information instantly.

  • Instant dispatch notifications
  • GPS location links
  • Job detail attachments
  • Confirmation receipts

Job Assignments

Assign and reassign jobs on the fly. Notify technicians of schedule changes, priority jobs, and customer updates.

  • Real-time assignments
  • Priority job alerts
  • Schedule changes
  • Customer info updates

Weather Alerts

Notify crews about weather conditions that may affect work. Safety alerts, schedule adjustments, and site closures.

  • Automated weather triggers
  • Safety notifications
  • Schedule adjustments
  • Site closure alerts

Shift Reminders

Reduce no-shows with automated shift reminders. Send notifications before shifts, with time and location details.

  • Automated reminders
  • Shift confirmations
  • Time and location info
  • Easy acknowledgment

Built for blue-collar teams

Whether you manage HVAC technicians, electricians, construction crews, or any field team, MSG MVP keeps your entire workforce in sync.

HVAC & PlumbingElectricalConstructionLandscapingCleaning ServicesPest ControlSecurityDelivery
Built for the field

Mobile-first by design

Your crews are on rooftops and job sites, not at desks. MSG MVP works over standard SMS โ€” no app to install, no password to forget โ€” so messages reach every tech, every time.

  • No app installation needed
  • Works on any phone
  • Offline message queuing
  • Simple reply keywords

Standard SMS

No app required

0

Apps to install

100%

Phone coverage

<3s

Delivery time

24/7

Always on

Integrates with your dispatch software

Connect MSG MVP with your existing field service management software. Auto-send assignments when tickets are created, notify crews of changes, and update job status from text replies.

ServiceTitanHousecall ProJobberWorkizCustom API

Ready to mobilize your field team?

See how MSG MVP helps you dispatch faster and communicate better with your crews.