Reliable, compliant, and built on trust
The teams that depend on MSG MVP send messages that can't fail. We back them with a 99.9% uptime SLA, strong encryption, and compliance built into every send.
99.9%
uptime SLA
TLS 1.2+
encryption in transit
10DLC
carrier-compliant
24/7
infrastructure monitoring
Security at every layer
From the network to the carrier, we protect your data and your recipients' trust.
99.9% uptime SLA
A redundant, multi-region pipeline with automatic failover and round-the-clock monitoring. When a reminder or emergency alert has to go out, it goes out.
Encryption in transit
All traffic is protected with TLS 1.2+ and data is encrypted at rest. Access is scoped, logged, and reviewed.
SOC 2-aligned controls
Our security program follows SOC 2 Trust Services criteria — formal access reviews, change management, and continuous control monitoring.
Access & audit
Role-based permissions, SSO, and detailed audit logs give you full visibility into who sent what, and when.
10DLC & TCPA
Brand and campaign registration, automatic STOP/HELP handling, and quiet-hours controls keep every campaign carrier- and TCPA-compliant.
Consent records
Opt-ins and opt-outs are timestamped and retained per contact, giving you a defensible record of consent for every recipient.
Compliance, handled for you
10DLC and TCPA aren't add-ons — they're wired into the platform. Registration, consent, and opt-out enforcement happen automatically so your team can focus on the message, not the paperwork.
- Brand & campaign 10DLC registration
- Automatic STOP, START, and HELP keyword handling
- Per-contact consent capture with timestamps
- Quiet-hours and frequency controls
- TCPA-aligned opt-out enforcement
- Exportable consent & delivery audit trail
Healthcare & HIPAA
MSG MVP supports HIPAA-conscious messaging workflows — minimum necessary content, consent tracking, and audit trails — and we offer a Business Associate Agreement (BAA) for qualifying healthcare customers. We recommend keeping protected health information out of message bodies and using MSG MVP as your notification and engagement layer. Talk to our team about the right configuration for your organization.
Send with confidence
See our security posture, uptime history, and compliance documentation. Request our security packet or a BAA from our team.