Every text becomes a conversation
Replies land in one shared team inbox where you can assign, respond, and resolve in real time — with keyword auto-replies handling the routine for you.
A real inbox for your text messages
Stop juggling replies across personal phones and spreadsheets. Manage every conversation as a team, in one place.
One shared team inbox
Every reply from every channel lands in a single inbox. No more texts trapped on one person's phone — the whole team sees the full conversation.
Assign and collaborate
Route conversations to the right person, leave internal notes, and hand off without losing context. Everyone stays on the same page.
Keyword auto-replies
Set up instant responses for common keywords like HOURS, CONFIRM, or HELP. Answer the routine questions automatically, day or night.
Real-time conversations
Messages arrive and update live. Reply in seconds and keep the conversation flowing — no refreshing, no delays.
Real conversations, handled by your whole team
A field service dispatcher and a customer go back and forth to confirm a service window. The conversation is assigned, replied to, and resolved — all from the shared inbox.
- Replies route to the right teammate
- Internal notes keep context intact
- Keyword auto-replies cover the basics
Dispatch — Apex HVAC
Assigned to Dana
Bring every conversation into one inbox
Start replying as a team today. Set up a free account in minutes — no contracts.