Appointment reminders

Turn no-shows into confirmed appointments

Automated, two-way reminders let people confirm or reschedule with a single reply — keeping your schedule full and your team off the phones.

67%
Fewer no-shows
98%
Message open rate
1-tap
Confirm or reschedule
<3s
Average delivery time
Reminders that actually work

A reply away from a full schedule

Texts get read in minutes. MSG MVP sends timely reminders and handles the replies for you — confirmations, reschedules, and questions — so your calendar stays accurate without the manual follow-up.

  • CONFIRM and RESCHEDULE keywords update your records automatically
  • Schedule reminders at the intervals that fit your workflow
  • Two-way threads let your team answer questions in seconds
SD

Summit Dental Care

Appointment reminder

Delivered
Hi James, you have a cleaning with Dr. Patel on Thu June 26 at 2:30 PM. Reply CONFIRM to keep it or RESCHEDULE to change.
8:00 AM
RESCHEDULE
8:06 AM
No problem! Here are the next openings: Fri 10 AM, Fri 3 PM, Mon 9 AM. Reply with a time that works.
8:06 AM
Fri 10 AM
8:07 AM
Done — you're booked for Fri June 27 at 10 AM. See you then! ✅
8:07 AM
How it works

Set it once, fill every slot

Fewer no-shows, fuller schedule

Automated reminders keep appointments top of mind and give people a friction-free way to confirm — so empty slots become rare, not routine.

Confirm & reschedule keywords

Recipients reply CONFIRM to lock it in or RESCHEDULE to start over. Keyword replies update your records automatically — no phone tag.

True two-way replies

Reminders aren't a dead end. People can ask a question and your team replies in the same thread, with full context attached.

Confirmation tracking

See who's confirmed, who's a no-reply, and who needs a nudge — at a glance, before the day begins.

Who uses it

From clinics to crews

Healthcare clinics

Patient visit reminders

Remind patients of upcoming visits, prep instructions, and arrival windows. Let them confirm or reschedule without calling the front desk.

Field & service appointments

Service window reminders

Confirm install, repair, and inspection windows the day before. Cut wasted truck rolls by making sure someone's home to let the crew in.

Stop losing revenue to no-shows

See how automated reminders keep your schedule full and your team focused on the work that matters.